106 Church, Cowansville, Québec J2K 1T8
450 263-0110 | Sans frais : 1 800 465-4230

Claims

In case of complaint, how to make a claim?

During normal business hours, contact your broker as quickly as possible at 450 263-0110 or 1 800 465-4230. In an emergency outside business hours, dial the EMERGENCY CLAIMS number for the insurer relevant to your claim:

AssurExperts VR 1 800 463-5140
April Marine 1 888 671-3030
April Résidentiel et Entreprise 1 514 907-1191
Aviva Elite et bateaux 1 866 692-8482
Echelon 1 866 651-2880
Economical 1 888 875-8088
Groupe Estrie-Richelieu 1 800 363-8971
Groupe 3PCS 1 800 361-4818
Intact 1 866 464-2424
Pafco 1 877 463-2727
Promutuel 1 855 277-2424
RSA 1 800 873-2424

Email us all relevant information about your claim. This will improve accuracy, saving valuable time when you speak to our advisor and can only speed the processing of your claim.


Please provide the following information to help us help you:

  • Name + address
  • Name of your usual broker
  • Circumstances of the loss
  • Date and time of loss
  • All other relevant details (police report, etc.)

Remember to include:

  • Your daytime telephone number
  • Your evening telephone number
  • The email address you would like us to use to contact you

We will contact you as soon as possible during business hours.